Data privacy
Name and address of the person responsible
realvirtual GmbHFinkenweg 36-38
D 76547 Sinzheim
Geschäftsführer Dr. Thomas Strigl
Name and address of data protection officer
Dr. Thomas Strigl realvirtual GmbH
Finkenweg 36-38
D 76547 Sinzheim
General information on data processing
Scope of the processing of personal data
We collect and use the personal data of our users only to the extent necessary to provide a functional website and our content and services. The collection and use of personal data of our users takes place regularly only with the consent of the user. An exception applies in those cases in which it is not possible to obtain prior consent for actual reasons and the processing of the data is permitted by statutory provisions.Legal basis for the processing of personal data.
Legal basis for the processing of personal data
If we obtain the approval for the processing of personal data of users, Art. 6 para. 1 sentence 1 lit. a EU Data Protection Basic Regulation (DSGVO) serves as the legal basis for the processing of personal data. Art. 6 para. 1 sentence 1 lit. b DSGVO serves as the legal basis for the processing of personal data required for the fullfilment of a contract to which user is a party. This also applies to processing operations that are necessary for the implementation of pre-contractual measures. Insofar as the processing of personal data is necessary to fulfil a legal obligation, Art. 6 para. 1 sentence 1 lit. c DSGVO serves as the legal basis.In the event that vital interests of the user or another natural person necessitate the processing of personal data, Art. 6 para. 1 sentence 1 lit. d DSGVO serves as the legal basis.
If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the user do not outweigh the first-mentioned interest, Art. 6 para. 1 sentence 1 lit. f DSGVO serves as the legal basis for the processing.
Data deletion and storage period
The personal data of the user concerned will be deleted or blocked as soon as the purpose of storage no longer applies. In addition, the data may be stored if the European or national legislator has provided for this in EU regulations, laws or other provisions to which the person responsible is subject. The data shall also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless it is necessary for further storage of the data for the conclusion or performance of a contract.For this reason, we ask you to inform yourself about our data protection measures at regular intervals by inspecting our data protection declaration.
Newsletter
If you would like to receive the newsletter offered on the website, we need an e-mail address from you. In order to ensure that the newsletter is sent in an agreed manner, you must explicitly allow this in our registration forms. We use these data exclusively for the mailing of the requested information and offers.Newsletter2Go is used as newsletter software. Your data will be transmitted to Newsletter2Go GmbH. As data exclusively your first name, surname as well as your mail address are transmitted. Newsletter2Go is prohibited from selling your data and from using it for purposes other than sending newsletters. Newsletter2Go is a German, certified supplier, which was selected after the requirements of the data security basic regulation and the Federal Law for Data Protection.
Further information can be found here: https://www.newsletter2go.de/informationen-newsletter-empfaenger/
You can revoke your consent to the storage of data, e-mail address and their use to send the newsletter at any time, for example via the "Unsubscribe" link in the newsletter.
Provision of the website and creation of log files
Description and scope of data processing
Each time you access our website, our system automatically collects data and information from the computer system of the accessing computer. The following data is collected:- The IP address of the user.
- Date and time of access.
- Page/name of the file accessed.
- Web browser and requesting domain.
- Transferred amount of data.
- Message whether the access was successful.
Legal basis for data processing
The legal basis for the temporary storage of data and log files is Art. 6 para. 1 sentence 1 lit. f DSGVO.Purpose of data processing
The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the IP address of the user must remain stored for the duration of the session. The data is stored in log files to ensure the functionality of the website. The data is also used to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. These purposes also include our legitimate interest in data processing pursuant to Art. 6 Para. 1 S. 1 lit. f DSGVO.Dauer der Speicherung
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data to provide the website, this is the case when the session in question has ended. If the data is stored in log files, this is the case after seven days at the latest. A storage going beyond this is possible. In this case the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.Possibility of opposition and removal
The collection of data for the provision of the website and the storage of data in log files is mandatory for the operation of the website. Consequently, there is no possibility for the user to object.
Use of cookies
Description and scope of data processing
Our website only uses session cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user visits a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the session to be uniquely identified when the website is called up again. The session cookie is deleted after leaving the website. No user-related data is stored in the cookie. The session cookie is necessary for the functionality of the website.Legal basis for data processing
The legal basis for the processing of personal data using technically necessary cookies is Art. 6 Para. 1 S. 1 lit. f DSGVO.Purpose of data processing
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized also after a page change. The user data collected by technically necessary cookies are not used to create user profiles.Duration of storage, objection and removal options
Cookies are stored on the user's computer and transmitted to our site by the user. Therefore, you as a user have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that all functions of the website can no longer be used to their full extent.Use of Google Ads
Description and scope of data processing
The website uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.Purpose of data processing
Google Ads enables us to play advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted advertisements can be played on the basis of user data available at Google (e.g. location data and interests) (target group targeting). As a website operator, we can evaluate this data quantitatively by analyzing, for example, which search terms led to the display of our ads and how many ads resulted in corresponding clicks. This is done with "convcersion cookies". These cookies cannot be tracked via websiites of other Google Ads customers.Legal basis for data processing
The use of this service is based on your consent according to Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG. Duration of storage, possibility of objection and elimination The consent can be revoked at any time. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.Contact form and e-mail contact
Description and scope of data processing
A contact form is available on our website, which can be used for electronic contact. If a user makes use of this possibility, the data entered in the input mask will be transmitted to us and stored. This data is mandatory:- First name, last name
- email address
- Your message to us
- Company
- Company address
- Phone no.
Your consent will be obtained for the processing of the data during the submission process and reference will be made to this data protection declaration. Alternatively, you can contact us via the e-mail address provided. In this case, the personal data of the user transmitted with the e-mail will be stored. The data will be used exclusively for the processing of the conversation.
Legal basis for data processing
The legal basis for the processing of the data is Art. 6 para. 1 sentence 1 lit. a DSGVO if the user has given his consent.The legal basis for the processing of the data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f DSGVO. If the purpose of the e-mail contact is to conclude a contract, the additional legal basis for the processing is Art. 6 para. 1 sentence 1 lit. b DSGVO.
Purpose of data processing
The processing of the personal data from the input form serves us exclusively for the processing of the contact. If you contact us by e-mail, this is also the necessary legitimate interest in the processing of the data. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.Duration of storage
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is terminated when it can be inferred from the circumstances that the relevant facts have been conclusively clarified.Possibility of opposition and removal
The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued. All personal data stored in the course of establishing contact will be deleted in this case.Payment processing for online forms
Description and scope of data processing
For the purpose of fulfilling the contract, we use the external payment service providers Stripe (https://stripe.com, 510 Townsend Street San Francisco, CA 94103, USA), through whose platforms the users and we can carry out payment transactions. The payment service providers process your data and, under certain circumstances, transmit it to third parties, e.g. credit agencies. The data processed includes company name, name, address, credit card details and data on the product purchased.Payment Transactions are subject to the Payment Service Provider's Terms and Conditions and Privacy Policy, which are available on the Payment Service Provider's website and/or within the Transaction Applications. Stripe's Privacy Policy can be viewed here: https://stripe.com/de/privacy
Legal basis for data processing
The legal basis for data processing is Art. 6 para. 1 lit. b DSGVO.Purpose of data processing
This data is necessary for the transactions to be carried out. The processing and storage of this data takes place exclusively with the payment service providers, we do not receive account and/or credit card-related information. The payment service providers only send us the information with confirmation or negative information about the payment.Duration of storage
We do not have any information about the duration of the storage of the data in the payment service.Possibility of opposition and removal
The payment processing data is managed by Stripe. You have the right to view, change or delete the data. Please contact the providers directly via info@stripe.com.Unity Asset Store
Description and scope of data processing
For the distribution of our Unity components we use the Unity Asset Store. We ourselves do not receive any information about you as a customer from Unity. Only the revenue is transferred to us.Payment transactions are subject to the terms and conditions (https://unity3d.com/legal/as_terms) and privacy policy (https://unity3d.com/legal/privacy-policy) of the Unity Asset Store.
Legal basis for data processing
The legal basis for data processing is Art. 6 Para. 1 lit. b DSGVO.Purpose of data processing
This data is necessary for the execution of the transactions. The processing and storage of this data takes place exclusively at Unity.Duration of storage
We do not have any information about the duration of the storage of the data in the payment service.Possibility of opposition and removal
The payment processing data is managed by Unity. Please contact Unity directly via DPO@unity3d.comUpload of your data
Description and scope of data processing
For support purposes, we offer you the possibility to send us data of your choice on one page using the service of TransferNow (Highsense SAS, 9 rue des vitoires, 92100 Bologne Billancourt, France) The TransferNow terms of use apply, which can be found at https://www.transfernow.net/en/terms.Legal basis for data processing
The legal basis for data processing is Art. 6 Para. 1 lit. b DSGVO.Purpose of data processing
This data is required for our support.Duration of storage
The data is stored on the servers of TransferNow for 30 days and then automatically deleted.Possibility of opposition and removal
If you do not want to use this service, please send us the data by other means.Embedding of YouTube videos
Description and scope of data processing
We have integrated YouTube videos into our online offering, which are stored at http://www.YouTube.com and can be played directly from our website. These are all integrated in the "extended data protection mode", i.e. no data about you as a user is transferred to YouTube if you do not play the videos. Only when you play the videos will the data referred to in paragraph 2 be transmitted. We have no influence on this data transfer.When you visit the Website, YouTube is informed that you have accessed the relevant subpage of our Website. In addition, the following data will be transmitted:
- IP address of your computer
- Date and time of the request
Purpose of data processing
YouTube stores your data as user profiles and uses them for the purposes of advertising, market research and/or the design of its website to meet your needs. Such evaluation is carried out in particular (even for users who are not logged in) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website.Legal basis for data processing
The legal basis for the processing is Art. 6 (1) sentence 1 lit. f DSGVO.Dauer der Speicherung
We have no influence on the collected data and data processing operations, nor are we aware of the full scope of data collection, the purposes of processing or storage periods. We also do not have any information on the deletion of the collected data by YouTube.Possibility of opposition and removal
You can prevent the assignment to an existing profile on YouTube by logging out before activating the button. You have the right to object to the creation of these user profiles, but you must contact YouTube to exercise this right.Further information on the purpose and scope of data collection and processing by YouTube can be found in the Privacy Policy. There you will also find further information about your rights and setting options to protect your privacy: https://support.google.com/youtube/answer/2801895?hl=de or
https://support.google.com/youtube/answer/157177?co=GENIE.Platform%3DDesktop&hl=de
Integration of a forum via UserEcho
Description of scope of data processing
We have integrated a forum for interaction between users and for information and knowledge management into our online offering. This service is operated by UserEcho, LLC, 439 Weidner Rd, Buffalo Grove, IL 60089, United States. User Echo will only store information about you if you use our feedback form at https://realvirtual.io.com/feedback or the realvirtual.io forum at https://forum.realvirtual.io/ By submitting a message - either a forum post - you consent to the data you enter being transferred to UserEcho along with your email address. For more information about UserEcho's use of data, please visit https://userecho.com/privacy-policy/Purpose of data processing
UserEcho stores your data as a user profile and uses it to manage your account for the forum. You can find out more about the use of your data at https://userecho.com/privacy-policy/Legal basis for data processing
The legal basis for the processing is Art. 6 (1) sentence 1 lit. f DSGVO.Duration of storage
We have no influence on the collected data and data processing operations, nor are we aware of the full scope of data collection, the purposes of processing or storage periods. UserEcho assures a deletion of data within 30 days. Please contact UserEcho directly at support@userecho.com.Possibility of opposition and removal
You may prevent UserEcho from collecting data by not actively using the feedback form at https://realvirtual.io/feedback or the forum at https://forum.realvirtual.io/Rights of the user
If your personal data is processed, you are the data subject within the meaning of the DSGVO and you are entitled to the following rights vis-à-vis the person responsible:
Right to information
You can request confirmation from the person responsible as to whether personal data relating to you will be processed by us.In the event of such processing, you may request the following information:
- the purposes for which the personal data will be processed;
- the categories of personal data processed;
- the recipients or categories of recipients to whom the personal data relating to you has been or will be disclosed;
- the planned duration of the retention of the personal data concerning you or, if it is not possible to provide specific information in this regard, the criteria for determining the retention period;
- the existence of a right to rectify or erase personal data concerning you, a right to limit the processing by the controller or a right to object to such processing;
- the existence of a right of appeal to a supervisory authority;
- all available information on the origin of the data, if the personal data are not collected from the data subject;
- the existence of automated decision-making including profiling in accordance with Article 22(1) and (4) DSGVO and - at least in these cases - meaningful information on the logic involved and the scope and intended effects of such processing on the data subject.
You have the right to request information as to whether the personal data concerning you will be transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees pursuant to Art. 46 DSGVO in connection with the transfer.
Right to correction
You have the right to have your personal data corrected and/or completed, if the personal data processed concerning you is inaccurate or incomplete. The person in charge must carry out the rectification immediately.Right to restrict the processing of your data
Under the following conditions, you may request that the processing of your personal data be restricted:- if you dispute the accuracy of the personal data concerning you for a period of time which allows the data controller to verify the accuracy of the personal data;
- the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;
- In2Sight no longer needs the personal data for the purposes of the processing, but you need them for the assertion, exercise or defence of legal claims, or
- if you have lodged an objection against the processing pursuant to Art. 21 para. 1 DSGVO and it has not yet been determined whether the justified reasons of the data controller outweigh your reasons.
- If the processing of personal data concerning you has been restricted, such data - apart from their storage - may only be processed with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.
- If the processing restriction has been limited in accordance with the above conditions, you will be informed by In2Sight before the restriction is lifted.
Right to deletion
You may request In2Sight to delete the personal data concerning you immediately and In2Sight is obliged to delete this data immediately if one of the following reasons applies:- The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
- You revoke your consent on which the processing was based pursuant to Art. 6 para. 1 sentence 1 lit. a or Art. 9 para. 2 lit. a DSGVO and there is no other legal basis for the processing.
- You object to the processing pursuant to Art. 21 (1) DSGVO and there are no overriding legitimate reasons for the processing, or you object to the processing pursuant to Art. 21 (2) DSGVO.
- The personal data concerning you have been processed unlawfully.
- The deletion of your personal data is necessary to fulfil a legal obligation under European Union law or the law of the Member States to which In2Sight is subject.
- The personal data relating to you have been collected in relation to information society services offered pursuant to Art. 8 para. 1 DSGVO.
If tIn2Sgith has made the personal data concerning you public and is obliged to delete them pursuant to Art. 17 para. 1 DSGVO, In2Sight shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform In2Sight that processing the personal data that you, as the data subject, have requested them to delete all links to this personal data or copies or replications of this personal data.
The right to deletion does not exist if the processing is necessary.
- on the exercise of freedom of expression and information;
- to fulfil a legal obligation which processing is subject to under the law of the European Union or of the Member States to which the controller is subject or to perform a task carried out in the public interest or in the exercise of official authority assigned to In2Sight;
- for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 DSGVO;
- for archival purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 DSGVO, insofar as the law referred to under section a) presumably makes it impossible or seriously impairs the attainment of the objectives of such processing, or
- to assert, exercise or defend legal claims.
Right to information
If you have exercised your right to rectify, cancel or limit the processing of your personal data against In2Sight, the latter is obliged to notify all recipients to whom the personal data concerning you have been disclosed of such rectification, cancellation or limitation, unless this proves impossible or involves a disproportionate effort.You have the right to be informed of such recipients by In2Sight.
Right to data transferability
You have the right to receive the personal data concerning you that you have provided to the responsible person in a structured, common and machine-readable format. In addition, you have the right to communicate these data to another data controller without being hindered by In2Sight to whom the personal data was provided, provided thatthe processing is based on a consent pursuant to Art. 6 para. 1 sentence 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO or on a contract pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO and
processing is carried out using automated procedures.
In exercising this right, you also have the right to request that the personal data concerning you be transferred directly from one responsible person to another responsible person, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this. The right to data transfer does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority assigned to In2Sight.
Right of objection
You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data on the basis of Art. 6 Para. 1 S. 1 lit. e or f DSGVO; this also applies to profiling based on these provisions. If the personal data concerning you are processed for the purpose of direct advertising, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is connected with such direct advertising. If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for such purposes.You have the possibility to exercise your right of objection through automated procedures using technical specifications in connection with the use of services of the information society, notwithstanding Directive 2002/58/EC.
Right to revoke the declaration of consent under data protection law
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of your consent does not affect the legality of the processing carried out on the basis of your consent until you revoke it.Automated decision in individual cases including profiling
You have the right not to be subject to any decision based solely on automated processing, including profiling, that has any legal effect on you or similarly significantly affects you. This does not apply- if the decision is necessary for the conclusion or performance of a contract between you and the person responsible,
- is authorised by legislation of the European Union or of the Member States to which the person responsible is subject and contains adequate measures to safeguard your rights and freedoms and your legitimate interests,
- or it is done with your explicit consent.
However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 DSGVO, unless Art. 9 para. 2 lit. a or g applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests. With regard to the cases referred to in (1) and (3), the person responsible shall take appropriate measures to protect the rights and freedoms as well as your legitimate interests, including at least the right to obtain the intervention of a person on the part of the person responsible, to state his own position and to challenge the decision.